As the world of business continues to grow, human resource management will become extremely important in the near future. Not long ago, HR was a paperwork-dominated industry, where you’d spend countless hours with stacks upon stacks of employee information.
However, recent advances in technology mean that HR is undergoing a paradigm shift – the industry is getting rid of its sluggish pace and taking on a faster, more efficient form that will allow it to make a strategic impact on businesses in addition to its administrative roles.
As technology advances, HR will increasingly become a very exciting field to work in. So, let’s take a look at how technology is already changing HR!
1. Employee Engagement Has Never Been Better
Employee engagement is a crucial component of talent retention and employee satisfaction. And technology has changed the way companies keep their employees engaged. Advanced software allows managers to receive feedback effectively, saving the time traditional feedback methods take.
Not only that, AI-powered software converts employee feedback into actionable advice for managers, which helps them manage their workforce better, leading to even higher employee satisfaction rates. Some software even allows management to receive continuous employee feedback in real-time.
Also, many companies are now implementing AI-powered chatbots that help employees with simple tasks and provide basic technical support. This leads to greater productivity at work and happier employees that feel more engaged and supported. With more engaged employees, this is a good time to enhance your HR knowledge by enrolling in online courses from reputable institutes like the Monarch.
2. Hiring Has Become Smart and Easy
Traditional hiring methods are time-consuming and somewhat inefficient compared to newer recruitment channels. And there are two ways technology has improved hiring.
One is the gig economy, which is a whole new way of working that has taken birth as a result of technology. Thousands of talented professionals are available on freelancing websites, and companies can easily identify potential candidates, interview them online, and have them working right away.
And because most freelancers work on short-term contracts, the cost of signing long-term contracts can be saved. Plus sometimes these short-term contracts can turn into full-time positions, adding a valuable workforce to a company.
The second way is AI-powered hiring technology, which allows companies to screen for the strongest candidates amongst thousands of applications within a small period. Not only that, but AI is also improving the way companies interview candidates, with some companies now implementing robot interviewers to gauge candidates for hard skills.
This way, human recruiters can focus more on the soft skills and the overall result of this combination is a well-rounded and talented workforce that can take the company to newer heights.
3. Compliance Has Become More Effective
Compliance is a major HR challenge. With rules and regulations becoming more complex and new laws emerging at a steady pace, companies often need to maintain and sift through huge amounts of data and paperwork in order to keep their policies up-to-date.
However, with services like cloud-based storage, it has become easier to analyze vast amounts of data to create compliant policies that are effective and help in keeping workers satisfied and productive. Not only that, because the legal landscape can swiftly change, technology can help companies navigate through the changes more easily avoid legal trouble.
4. Companies Are Now More Diverse Because of Technology
A diverse workforce is an asset to any company. But companies often find it difficult to strike the right balance when it comes to diversity.
Sometimes, recruiters lean too far towards minorities (which actually reduces the diversity in a company), and other times, their unconscious biases make them discriminate against a group subconsciously.
Both these problems are solved by blind hiring technologies, which blind recruiters to candidate credentials like name, age, gender, race, and religion, and instead shift their focus onto valuable things like skills and experience. This has two benefits — one, the hires improve in quality because recruiters focus entirely on the things that actually matter. And two, because recruiter biases are eliminated, the company sees a more diverse workforce.
5. Sexual Harassment Training Is Improving
Sexual harassment is a major workplace challenge of our time. And traditional sexual harassment training takes place on computers or live lectures, which aren’t really effective.
However, recent advances in virtual reality mean that new technologies can allow companies to provide immersive harassment training, which allows the trainee to feel what a sexual harassment victim feels. This takes sexual harassment training to the next level, making workers understand why it’s such an important issue at work.
And while this technology is still embryonic, it holds the promise of making sexual harassment training far more effective in the near future, giving companies a powerful tool for fighting this problem!