I used the Prime Now app this morning to order some San Francisco Bay Fog Chaser coffee. I wasn’t particularly in a hurry (I still have enough to get me through the week) but I wanted to see if Amazon could really live up to its free 2-hour delivery.
Long story short, they can. I placed the order at 8:58 a.m. and it was sitting on my doorstep at 10:33 a.m.
I would love to say I was 100% satisfied with the whole process but I wasn’t. Mainly because of this:
See that line below the “Place Your Order” button? The one that says, “Tip: $5.00 (recommended)”? That’s what bugged me. Oh, don’t get me wrong. It takes 10 seconds to change the tip to $0.00, which is what I think it should be.
Prime Now or Tip Now?
What bugs me is that because the potential for a tip exists on my order, I now have to feel like a cheapskate or like I’m starving some college-aged delivery kid because I don’t want to include a tip. After all, Amazon said the shipping was free. They didn’t say it was free but you should probably tip the kid who delivers it to you.
For the record, I didn’t eliminate the tip. I did, however, downsize it a bit to $3.00, which is still slightly over 10% of my order.
But next time, I’ll order using the website. Like I said earlier, I have enough coffee to get me through the week and I could have easily waited until Friday for my coffee to be delivered using the traditional 2-day shipping on the website.
I’m curious as to what everyone else thinks about this? Does the tip recommendation turn you off? How much (if any) of a tip would you leave? Let me know your thoughts in the comments below.