Switching from a traditional phone system to one that uses the internet can be a big leap. Yet thousands of companies are making the change to Voice over Internet Protocol (VoIP) systems for several reasons. Here are five advantages to consider as you contemplate a change.
1. Advanced Feature Options
While you are talking on your phone, you can also send and receive images, videos, and documents. You can still receive calls from traditional phones and even add an 800 number voip to help your customers reach you more easily. With VoIP service, you can even receive a voicemail transcription that is delivered while you are on another call.
2. Reduced Costs
Traditional landlines use lots of expensive copper wire, and the costs are passed on to the customer. When you are calling on that landline, you are using the availability of that line. Remember hearing a busy signal? Long-distance calls are especially expensive when using a landline. New cell phone companies use fiber optic lines instead of copper wire. When you switch to an internet phone, the costs go down because wires and lines are not being used. What business doesn’t want to save money?
3. Improved Sound Quality
When you have a good internet connection, you don’t have to worry about the delays and echos that can occur with other systems. The background noise is even reduced, leaving you with the clarity of hearing the voice you want to hear. This alone can be worth changing your phone system.
4. Conference Calls
With internet calls, you aren’t on that singular phone line so your ability to include others in your call isn’t limited. You can add multiple callers for your business meetings through audio or video calls. Many companies are using video conferencing to connect their employees from around the world. Conference calls are so much easier and cheaper than paying for flights and hotel rooms to meet in person all the time.
5. Service Travels With You
Calls can be forwarded to wherever you are. Your internet phone number is portable because it is virtual. You don’t have to be sitting in the office to pick up the phone. You can be sitting on the beach in Florida instead. If you need to be out of the office because your child is sick at home, you can still make calls as though you were at your desk.
You may want to consider making the switch to internet calling for any of the five reasons listed. Maybe it is time to make the leap.