Back up your contacts, photos, texts and more with Verizon Cloud

Verizon Cloud

I’m always surprised how many smartphone owners with Verizon service don’t know they have a free backup service provided to them by Verizon. It’s called Verizon Cloud and it takes just a few minutes to set up.

To begin using Verizon Cloud, just locate the Verizon Cloud app [iOS | Android] on your smartphone (odds are it is pre-installed). It might be tucked away in a Verizon folder or in the All Apps section (Android). If not, you can always go the App Store or Google Play store, search for Verizon Cloud and install it manually.

Verizon folder - Cloud app

Once installed, simply launch the app. You’ll be walked through a few initial setup steps and then you’re ready to go. On the Settings page, you will find a “What to back up” section. This is where you can choose what you want backed up. Your choices are Contacts, Photos, Videos, Music, Documents, Messages and Call History. Some of these might be backed up with other services (ex: Google backing up your contacts) but it never hurts to have more than one backup in play.

Verizon Cloud app - What to back up

Verizon gives you 5 GB of free storage space for your backup. Customers on Verizon’s More Everything Plan are upgraded to 25 GB of storage space for free via a $2.99 credit on their bill each month.

Other options you may want to set are how Verizon Cloud should back up your data. Choices are “Wi-Fi Only” or “Wi-Fi and Mobile Networks”. I highly recommend sticking to just Wi-Fi to avoid chewing up your data plan.

Verizon Cloud app - Settings

You can also choose when Verizon Cloud backs up your data. Choices are “Hourly”, “During the day” and “At night”. I like everything backed up as quickly as possible so I choose “Hourly” but if you don’t like your phone doing unnecessary transfers while you’re using it during the day, you can choose “At night”.

You’ll also find a bar across the top of the Settings page that indicates how much of your storage space you have used. And finally, menu options provide quick access to each backup section so you can actually view what photos, contacts, etc. are currently backed up to the cloud.

Once your backup is in place, you’re all set in the event you lose your phone or replace it with a new one. Just use the same Verizon Cloud app to restore all of your contacts, photos, texts, etc.




  1. Tracy

    Thanks for the info! We’ll be upgrading our Verizon phones over the next month.