Have you ever received an email reply that arrived months after you sent the original email? You know the kind of email that lets you know the person you emailed finally got around to cleaning out their email inbox? I think I just received the Twitter equivalent of this from Kroger.
As you can see in the image below, I tweeted on December 30th stating how I used Kroger’s ClickList for the first time and that despite a few minor bumps I would definitely use the service again. I also tagged Kroger’s Twitter account in my tweet.
That was the end of it—or so I thought. A full three and a half months later, I get notified that Kroger responded to my tweet. Worse yet, their reply is just telling me that Kroger ClickList pickup is available. Well duh, I know that. I used it back on December 30th, remember?
I hope Kroger isn’t paying their social media manager a lot of money.