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I didn’t know this email problem still existed

  • Posted: August 19, 2009  Topics: Email

Funny how sometimes techies take new technology for granted and forget that not everyone is using it.

I sent an email to a colleague the other day and immediately received this email error message (called a bounce message) back. Here's what it said:

We're sorry. There's a problem with the e-mail address(es) you're trying
to send to. Please verify the address(es) and try again. If you continue
to have problems, please contact Customer Support at [phone # omitted].

[email address omitted]:
child status 100...The e-mail message could not be delivered because the user's mailfolder is full.

Too accustomed to Google

I just about fainted. I didn't know "mailbox full" problems still existed.

Why?

Because I have been using Gmail and Google Apps for my email for a couple years now and it's darn near impossible to use up all of the free email storage that Google gives you.

Case in point. Here's the status line from my Noobie email account:

You are currently using 1186 MB (16%) of your 7356 MB.

And here's the one from my personal Gmail account:

You are currently using 849 MB (11%) of your 7361 MB.

As you can tell, I'm not even close to using up my email storage. And if I ever do get anywhere near 7.3 GB of email, by that time Google will allow me to use 10 GB. That's because Google increases the storage space almost every day. It's almost like the more you use, the more they give you.

Don't let this happen to you

Lesson here for the noobies. If you are paying for your email and still dealing with restrictions on the amount of email you are allowed to store, it's time to check out Gmail or Google Apps. You'll save money and lose the headaches.

3 comments for this blog post so far...

  • Oh yeah, it exists.  Just received a nasty-gram from the city in which I live last week.  When I called the # listed about the “excessively high grass/weeds” I got a nice automated voice telling me their vm was full and to “press zero for additional assistance”.  I then received a nice little automated voice telling me I had “reached a non-working number at” the city.  grrrrr.  So shot off an email to the person who had issued the nasty-gram.  And it bounced...their inbox was full.

    Just a tax payer who got a little ticked off…

  • @Suz - OMG, that’s hilarious. Sorry, but it is. The only thing that would have made your story perfect was if you mailed them a letter and it came back to you as “undeliverable - no such address!”

  • Not so hilarious.  Though now resolved.

    I had seen a vehicle in our small neighborhood indicating city “code compliance”.  I went to the house & knocked.  Turns out our neighbor (3 houses down) works for the city.  After verifying he worked for the city (and explaining that I work for a similar entity & therefore receive little pay & fully understand if he doesn’t want to work outside business hours), I asked him to look at my letter.  He looked.  And looked.  And then said, “this is for weeds & grass.” I said that I knew.

    “Which house is yours?”

    Seriously. 

    Wonder why he couldn’t figure out which house was mine...maybe because he hadn’t noted any tall grass or weeds in our neighborhood???

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