I've grown accustomed to seeing computers in school now. Even in elementary schools. Kids these days just "get" computers. They don't even see them as a challenge. It's just second nature to them. But here's one I didn't see coming. My first-grade son came home from school yesterday and started telling me about Benny Goodman. When I asked him where he learned about Benny Goodman he told me he saw him on YouTube. Did you just say YouTube? I actually had to ask my son if he really just said YouTube. He did. In fact, my son asked me if…
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I just returned from helping a client install a Canon Pixma MX850 Office All-In-One Printer she purchased using the Noobie Concierge service. Part of the printer setup required a whopping 13 minute print head alignment which gave my client and I some time to chit-chat. 12 emails reported missing! During this time, my client told me a story about something strange that happened to her when she was checking her Comcast email. She said she had 13 new messages but after reading the first message, the remaining 12 email messages disappeared. That's right, disappeared. She said she checked every single…
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I love to see how businesses utilize technology. Some get it right. Some miss the boat. And some are stuck somewhere in the middle. Like last week when the hotel I stayed at issued my room key as one of those electronic credit card thig-a-ma-jigs. I love these things. I always feel like a secret agent when I enter my room by inserting the card and waiting for the light to turn green. I even love the security of these cards since nowhere on the card is your room number printed. The downside to this of course is when you…
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The corporate folks over at Best Buy owe a big thank you to Jason, one of their Community Connectors. And I'll be standing in line right behind them with my thank you. Jason single-handedly resolved my issue regarding my Madagascar 2 DVD and plush penguin purchase. And he did so in exactly eight days. What's even more important to note is that I did absolutely nothing to remedy the situation myself except to write about the saga on my blog. Jason found me. Not the other way around. In fact, here's the exact comment Jason left on my blog post:…
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Raise your hand if you knew I was on vacation last week in Cancun, Mexico. Ok Dad, you can put your hand down now. Indeed I did take a much-needed vacation with my wife and without my kids to the beautiful Excellence Playa Mujeres resort. I'm not telling you this to make you jealous (really, I'm not). Rather, I want to prove how technology allowed me to take this vacation with hardly anyone noticing. Write blog posts in advance In order to pull this off, I had to do a couple of things. First, I had to write five blog…
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