FAQ
Definition:
FAQ stands for Frequently Asked Questions. FAQs are popular on web sites and are used to answer visitor's common questions they may have regarding the web site or a company's products and services. Visitors to web sites with FAQs are encouraged to review the list of FAQs before emailing or calling the company. FAQs are also useful when visiting a company's web site after hours when customer support lines may not be open.
Here's a word you may not know...
IMAP
IMAP stands for Internet Message Access Protocol. The protocol is used between mail clients (the software you use to check your email) and mail servers (the computers that store your email) to negotiate the sending and receiving of email. IMAP is often seen listed as IMAP4 which represents version 4 of the protocol.
The IMAP protocol is similar to the POP protocol except that with IMAP, the mail store (all historical messages) is kept on the server allowing several clients to access the same set of email messages.