How to stop text spam in 5 minutes
But I’m smarter than them. I knew it was possible to disable this feature. I just didn’t know how. Thankfully, Taylor at Verizon Wireless did and, after a 5 minute chat session, text spam on my phone was a thing of the past.
If you are a Verizon customer and want to do the same, just follow the same steps Taylor gave me in our chat session below:
Please hold for a Support Representative to assist you.
Thank you for contacting Verizon Wireless.
Your Chat Session ID is [omitted for privacy].
My name is Taylor, how may I assist you?
Taylor: Hello, it’s a great day at Verizon Wireless. My name is Taylor, how may I assist you?
you: Is there a way I can disable the feature where people can text me using an email address and/or website?
you: I’m starting to get a lot of spam text messages.
Taylor: I’ll be happy to assist you with your inquiry. You may manage the spam messages online. I’ll be happy to show you how this is done. May I have your first/last name and 10-digit mobile number please?
you: Patric Welch [omitted for privacy]
Taylor: Thank you!!
Taylor: Do you see My Verizon between shop and support?
Taylor: Great! If you would please hover your cursor over the My Verizon tab to click on “Manage Verizon Safeguards” below My Plan & Services. Are you seeing this?
Taylor: Please scroll down to click on “View Details & Edit” besides Internet Spam Blocking. Are you seeing this, Patric?
you: Got it
Taylor: Perfect!! This will allow you to control the spam messages sent to your phone. Was there anything else I can assist you with today?
you: Nope, that’s exactly what I was looking for. Thank you!
Taylor: It’s been great chatting with you. We appreciate your business at Verizon Wireless. Please click “close” to end this chat. Have a great day!
Chat session has been terminated by the Chat Representative.