A lot of people are upset about Netflix after their recent announcement regarding their new pricing models. I’m not one of them. In fact, I’m as happy as ever with my Netflix service. Here’s two reasons why:

1. I only have the streaming service so the separation of streaming and DVD plans has no effect on me. I already figured out that the DVD service no longer works for me. I sat on the DVDs too long and I didn’t like being restricted to my living room to watch them. But watching the streaming movies and television shows on my iPad? Now that’s my cup of tea!

2. I give giant kudos to any company that admits a mistake or problem (and proactively do something about it) before some of its customers even know it’s a problem. I’m referring to this email I received a little a week ago:

Netflix We're Sorry You Had Trouble Watching Instantly

So there you have it. I still love my Netflix service. How about you? Are you loving or hating Netflix right now?

4 thoughts on “Go ahead and hate Netflix. I still love them

  1. Carolyn

    I still love Netflix also…..I have both streaming to TV and mail DVD s (I am quick to mail back).  It’s a great deal to me even when the cost goes up.  I’m greatful for their service.  They are QUICK at recieving and mailing , kind to speak with, when I had to return a damaged DVD they sent me the the replacement and also the next one in line for my wait time.  I had my debit card number used fraudulently and forgot my Netflix account used that number for auto payment….I came home at midnight axious to unwind watch the next episode in seris I was into and it said “A problem with you account” contact us.  I knew what it was…got online at netflix, changed my account pay method……..went over to my TV and Netflix problem was fixed immediately was able to watch.  That is SERVICE!!!

  2. Heather!

    Me too!  In fact, while I was an ‘early adopter’ for Netflix, I really fell for them a few years ago when they sent me an email saying that they were DECREASING the price of my rental plan!  I was so impressed; how many companies do that?!

    Sadly, I no longer live in the U.S., so I had to cancel my membership.  I miss Netflix!

  3. I feel like we should all get together, pump our fists in the air and yell “Netflix! Netflix! Netflix!” :)

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